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Manager Quality Assurance – Supplier and Distribution – The Hershey Company Mumbai , India
Description
Manager Quality Assurance – Supplier and Distribution – The Hershey Company Mumbai , India
About the Job – Manager Quality Assurance – Supplier and Distribution – The Hershey Company Food Technology Jobs at Mumbai , India
Location – Mumbai , India (Head Office)
Role Summary
•Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent supply of safe, compliant raw and packaging materials.
•Drive Distribution Center Quality Governance for 23 DCs by ensuring adherence to QMS, GMP, storage/temperature standards, pest control, FEFO, and product integrity
•Ensure Quality Compliance across 300+ Distributors through standardized quality audits, infrastructure and hygiene assessments, handling practices, and capability building of distributor and sales teams.
•Own Market Quality & On‑Shelf Product Performance by executing national surveillance programs, monitoring sensory and packaging performance, analyzing defects, and driving corrective/preventive actions with cross‑functional teams.
•Lead Quality Risk Mitigation & Incident Management across the extended supply chain by conducting RCA for supplier/DC/distributor issues, implementing strong CAPA, reducing market defects,
•Lead end‑to‑end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent
Other applicable scope defining dimensions:
•Ensure regulatory compliance in food safety, packaging, storage, and market handling across the extended supply chain.
•Govern documentation, traceability, and change‑management to maintain material and product integrity.
•Drive continuous improvement to reduce defects, waste, and supply‑chain risks.
•Strengthen cross‑functional alignment with Procurement, CS&L, Sales, and Manufacturing for seamless quality governance.
• Build capability across suppliers, DC teams, and distributor networks through targeted training and audits.
Qualifications:
Knowledge,Skills and Abilities – Strong HACCP, GMP, ISO/FSSC systems knowledge. Skilled in supplier audits, COA review, and traceability. Understanding of warehousing, DC operations & market handling. Sharp analytical skills for RCA, defects, and complaints. Strong communication and cross‑functional influence.
Experience and Education – B. Tech/ M. Tech Food Technology With 10-12 year of experience preferably in supplier and Distribution quality domain
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Date: 27 April to 1 May 2026 (5 Days)
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About the company –
The Hershey Company is headquartered in Hershey, Pa., and is an industry-leading snacks company with a purpose to make more moments of goodness through its iconic brands. Hershey has approximately 20,000 employees around the world who work every day to deliver delicious, quality products.
The company has more than 70 brands around the world that drive more than $11 billion in annual revenues, including such beloved brands like HERSHEY’S, REESE’S, KIT KAT®, JOLLY RANCHER, ICE BREAKERS, SHAQ-A-LICIOUS, SKINNYPOP and DOT’S HOMESTYLE PRETZEL’S.
For more than 130 years, Hershey has been committed to operating responsibly and supporting its people and communities. Hershey founder, Milton Hershey, created Milton Hershey School in 1909, and since then, the company has focused on helping children succeed through access to education.
