Quality Assurance Officer – Britannia Industries Limited Ranjangaon Maharashtra
About the Job – Quality Assurance Officer – Britannia Industries Limited Ranjangaon Maharashtra
Position: Officer – QA
Function: Quality Assurance.
Location: Ranjangaon, Pune.
Educational Qualification: Food Technologist/ Msc Food Science / Msc. Chemistry/ Bio-Tech / MBA.
- Certified Lead Auditor FSSC 22000 (Only for FSO)
- Green Belt Six Sigma Certification, PCQI (Only for FSO)
Experience
05 – 07+ Years’ Experience In the FMCG industry, specifically in Biscuit/Cake/Bakery/Food Manufacturing.
- Prior Experience of Handling Consumer Complaints/ Dealing With Consumers Directly.
Desired Competencies
- Good Communication Skills, Written & Verbal.
- Experience On CRM Tool Preferred.
- Expertise On Excel / Working On Spread Sheets Is Essential.
Key Responsibilities
- Analyse quality trends, proactively identify potential quality failures and ensure appropriate preventive action.
- Ensure support to quality team for vendor quality audits as and when required.
- Ensure compliance to testing frequencies and sample sizes as identified in the quality manual. Verify test results are within specification limits and flag off exceptions/violations to quality manager for appropriate actions.
- Ensure effective implementation of quality walls, defectives quality inspection etc. Identify corrective actions and verify for implementation of agreed corrective actions.
- Participate in central quality audits and respond appropriately to audit observations, agree on findings, identify corrective action plans and verify for implementation.
- Review quality complaints, FBC complaints and ensure appr
- opriate root cause analysis is carried out and agreed actions implemented.
- Ensure Hygiene standards are consistently maintained in the plant and take appropriate actions/ensure escalations whenever non compliances to standards are observed.
Handling Consumer Complaints, CRM Tool, FBC complaints, quality manual, quality audits
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