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Senior Quality Officer – Fortify Health Lucknow (UP) | Kangra (HP) | Chandigarh/Panchkula (HR)
Description
Senior Quality Officer – Fortify Health Lucknow (UP) | Kangra (HP) | Chandigarh/Panchkula (HR)
About the Job – Senior Quality Officer – Fortify Health Lucknow (UP) | Kangra (HP) | Chandigarh/Panchkula (HR) – Food Technology jobs in Food Industry
The Senior Quality Officer will collaborate with flour mills to ensure that the atta they produce is adequately fortified and adheres to regulatory standards. As part of their role, the Senior Quality Officer will collect and analyse data, and provide guidance and advice to millers. Therefore, the work the Senior Quality Officer does is key to our ability to provide our beneficiaries with a high quality product that meets all safety standards. They will closely work with other teams across Fortify Health and manage the work of more junior team members to ensure sub-team success.
We would be hiring for two roles based in Himachal Pradesh/Haryana and Uttar Pradesh, with preferred locations being Kangra/Chandigarh/Panchkula and Lucknow, as per the requirements.
Key Responsibilities
The Senior Quality Officer will be responsible for the following activities:
- Sampling and data gathering
- Performing rapid quantitative iron testing in fortified wheat flour (using iCheck Iron, no prior experience of using iCheck Iron required) for all partner mills
- Conducting quality control of fortification premix, maintaining the relevant QC documents, helping the operations team for vendor quality audits
- Manage communication and plan fieldwork between all stakeholders involved in the quality assurance process.
- Support the Program team in launching new mills and support mill operations, including installation/calibration/ troubleshooting of microfeeders.
- Data analysis and reporting
- Analysing the data, interpreting the results and communicating the outcomes to respective team members including via internal reporting.
- Coordinating with external testing laboratory partners for testing of the samples and reports
- Supporting mid and long-term research activities
- Creating datasets and reports for external stakeholders like funders.
- Support exploration of future opportunities for study design and execution.
- Developing and improving protocols
- Develop and deliver training programs and workshops to enhance the capacity of staff and stakeholders in quality assurance.
- Support the team to identify and implement solutions to address quality challenges and enhance the overall effectiveness of fortification efforts.
- Team collaboration
- Oversee and manage the quality assurance and control process, ensuring that all relevant QC documents are maintained accurately.
- Manage Junior Quality Officers and Quality Officers, delegating tasks appropriately and supporting their career development.
- Support in training and hiring new team members.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the Quality Systems Manager.
Skills, Knowledge and Expertise
Requirements
- Fluency in both English and Hindi
- Expertise:
- Bachelor’s or Master’s degree in Food technology, milling engineering, or a related field
- Substantial experience in quality assurance and control, preferably in the food industry or public health sector.
- In-depth knowledge of food safety regulations, quality standards, and best practices.
- Execution:
- Strong analytical skills and the ability to interpret complex data.
- Strong organisational skills and attention to detail.
- Collaboration:
- Strong interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Communication:
- Strong communication skills (both written and verbal) to relay important quality assurance findings in an accessible way
- Problem-solving:
- Strong creative problem-solving skills, with the ability to efficiently learn and execute best practices where they exist and to innovate where they do not
- Growth Mindset:
- Eager to learn from adversity and setbacks and use those insights to improve their work.
Desirable attributes
- Experience working with remote team members.
- Experience working independently.
- Relevant experience in the NGO field environment.
- Scientific literacy to understand the finer points of fortification through the academic literature.
Benefits: Senior Quality Officer – Fortify Health Lucknow (UP) | Kangra (HP) | Chandigarh/Panchkula (HR)
At Fortify Health, we’re building a team of passionate, driven individuals who want to create measurable public health impact. We believe that people thrive when they feel supported, trusted, and empowered to grow. Here’s what you can expect when you join our team:
- Opportunities for career growth:
- Whether you’re early in your career or bringing years of experience, we offer opportunities to take on new responsibilities, build your skills, and grow into leadership roles. We support professional development through feedback, mentorship, and learning resources.
- Flexible work hours:
- We understand that everyone works differently. Fortify Health offers flexible working hours to help you manage your time effectively and maintain a healthy work-life balance.
- Inclusive and supportive culture:
- We foster a collaborative and respectful work environment where diverse perspectives are valued.
- Our team is supportive and mission-driven, united by a shared commitment to improve public health through wheat fortification.
- Meaningful, impact-driven work:
- Your work at Fortify Health will directly contribute to improving nutrition and health for millions of people. We focus on high-impact, evidence-based solutions, and every team member plays a role in driving our mission forward.
- Transparent and structured systems:
- We strive for clarity in how we work. From performance reviews to team communications, we use structured systems to ensure that expectations are clear, feedback is regular, and growth pathways are visible.
- Learning and Development:
- Team members have access to resources for professional development, including training, workshops, and mentorship opportunities.
- We actively support upskilling and cross-functional learning to help team members expand their capabilities.
About Fortify Health
Fortify Health has a vision for a healthier world where everyone has the micronutrients they need to survive and thrive. We work toward this by enabling access to micronutrient-rich wheat flour to reduce and prevent iron deficiency anaemia. We currently work in eight regions in India but are planning to expand to new regions in the coming years.
Fortify Health operates through three work streams:
- Open Market Support: We support millers to cost-neutrally fortify chakki atta in the open market
- Government Partnership Support: We work with governments in India to mainstream wheat flour fortification through social safety net programs
- Evidence Generation: We conduct monitoring and evaluation of activities to inform the public about the value of food fortification
How we work
We take a data-driven approach to our work, heavily focusing on how we can have the most impact possible with the resources we have. This forms a core part of our organisational ethos. At Fortify Health, we value each of our team members and support their career development. Since we are a remote organisation, our HR team organise regular online socials to build team cohesion.
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