Quality Assurance Officer – Britannia Industries Limited Ranjangaon Maharashtra
About the Job – Quality Assurance Officer – Britannia Industries Limited Ranjangaon Maharashtra
Position:: Quality Assurance. Officer
Function:: Quality Assurance.
Location: Ranjangaon, Pune.
Educational Qualification: Food Technologist/ Msc Food Science / Msc. Chemistry/ Bio-Tech / MBA.
– Green Belt Six Sigma Certification, PCQI (Only for FSO)
Experience:
– In the FMCG industry, specifically in Biscuit/Cake/Bakery/Food Manufacturing.
– Prior Experience of Handling Consumer Complaints/ Dealing With Consumers Directly.
Desired Competencies:
– Good Communication Skills, Written & Verbal.
– Experience On CRM Tool Preferred.
– Expertise On Excel / Working On Spread Sheets Is Essential.
Key Responsibilities:
– Analyse quality trends, proactively identify potential quality failures and ensure appropriate preventive action.
– Ensure support to quality team for vendor quality audits as and when required.
– Ensure compliance to testing frequencies and sample sizes as identified in the quality manual. Verify test results are within specification limits and flag off exceptions/violations to quality manager for appropriate actions.
– Ensure effective implementation of quality walls, defectives quality inspection etc. Identify corrective actions and verify for implementation of agreed corrective actions.
– Participate in central quality audits and respond appropriately to audit observations, agree on findings, identify corrective action plans and verify for implementation.
– Review quality complaints, FBC complaints and ensure appropriate root cause analysis is carried out and agreed actions implemented.
– Ensure Hygiene standards are consistently maintained in the plant and take appropriate actions/ensure escalations whenever non compliances to standards are observed.
About the company –
Britannia is a 100 year+ organization with presence in Biscuits, Breads, Cake, Rusk, Dairy and snacking. The company celebrated its 100th year in 2018 and has emerged as a Market Leader in the Biscuit space, while also launching a host of new products and entering new categories, inching closer to the vision of being a Global Total Foods Company. We are one of the best employers in India as per the Aon Best Employers Study, 2019 and Kincentric Best Employer Study, 2020 while holding the position as Brand Equity’s most trusted food brand, 2019.
Our Employer Brand is “MAKE Ti)NGS HAPPEN”, with the intent of bringing alive the new corporate brand “Exciting Goodness” into the lives of Britannians because it is the Britannians who have been making things happen through the 100 year journey. The corporate values of Britannia are:
1. INVITi)NG, Come home to Britannia
2. IGNITi)NG, Fuel the Hunger
3. CREATi)NG, Build enriching careers
4. RESPECTi)NG, Do the right Ting
Together these 4 Tings sum up the culture at Britannia and guide Britannians to make ‘tings’ happen all across. The work environment exudes warm professionalism and is accepting of diverse ideas and thoughts while empowering employees as owners. Britannians have always prided themselves in the quality of work, width of role that one gets to handle at an early stage. Employees talk about the “Enriched Learning” that they get on the job at Britannia and the scope to move internally as potential is valued and bet on. Employees are encouraged to do more with less and strive for excellence in their jobs. Britannia is also a socially responsible organization with a strong sustainability agenda to address malnutrition in marginalized communities of the country and provides platforms to employees to add purpose to their contribution.
So, everyday, every minute while Britannians are at work, they MAKE Ti)NGS HAPPEN !
Follow us / Join us and witness this momentous experience called Britannia !
