Description
Manager Technical – The Hershey Company Mandideep, Madhya Pradesh , India
About the job – Manager Technical – The Hershey Company – Food Technology Jobs at Mandideep, Madhya Pradesh, India
Position Title: Manager Technical
Production Line Lead – Tetra Pak & Syrup (Chocolate Syrup and Allied Varieties)
Top 5 Core Responsibilities / Outcomes Expected
Safety, food safety & compliance: Ensure strict adherence to EHS, GMP, allergen/chemical controls, permit-to-work and safe operating procedures; drive zero harm and strong audit readiness.
Deliver production plan (SQDC): Execute daily/weekly plan for Tetra Pak and syrup lines (including changeovers) to meet output, service level, yield and cost targets; balance manpower and line loading.
Quality assurance in operations: Ensure in-process controls, CCP/OPRP checks, packaging integrity and traceability are followed; quick containment and escalation for deviations/non-conformances.
Equipment reliability & performance (AM ownership): Own line efficiency (OEE), losses and breakdown reduction through Autonomous Maintenance execution (CL/CIL, DH, BDE), centerlining/setting standards, tagging & closure discipline, spares coordination and effective vendor/engineering interface.
People leadership & shift governance: Lead shift in-charges, staff and workers through tier meetings, communication, coaching, discipline, training and multi-skilling; maintain high standards of housekeeping and 5S.
Other Applicable Scope Defining Dimensions
Area/Lines covered: Multiple manufacturing lines (Tetra Pak: L/M/J/K and syrup lines: Hilda line & sachet line) with common blending/processing interfaces.
Operating rhythm: 24×7 shift operations; daily tier reviews (Tier-0/1/2/3) and performance reporting.
Cross-functional interfaces: QA/QC, QRC/MSS, Process, Reliability/Engineering, Utilities, Stores (RM/PM), WH/Logistics, HR/Admin, Projects/Infra and vendors.
Key decisions & controls: Prioritization during line constraints/breakdowns, approval of changeover readiness, first-off/last-off verification, and release/hold coordination with QA.
Improvement scope: RMPM consumption monitoring and weekly monthly reconciliation, Loss elimination, manpower productivity, digitalization (Power Apps for CL/CIL/DH/BDE and tier meetings), and participation/ownership of CAPEX/validation trials
QUALIFICATIONS
Knowledge, Skills & Abilities:
Technical/Process knowledge: Beverage and syrup processing fundamentals (mixing/blending, heating/cooling, homogenization where applicable, CIP/SIP concepts), Tetra Pak filling basics, secondary packing, coding and vision rejection principles.
Quality systems: GMP, HACCP/CCP awareness, traceability, hold/release process, sampling and in-process control discipline; strong understanding of hygiene and contamination prevention.
Maintenance & reliability: Understanding of line components, critical spares, lubrication, basic troubleshooting, and AM pillar practices (CL/CIL, DH, BDE) with loss-tree thinking (OEE, breakdown, speed, defects).
AM/TPM capability: Ability to drive AM Step-0/1 activities, sustain CL/CIL standards, run AM events/kaizens, coach operators on basic conditions, and track loss elimination through tier governance.
Leadership & communication: Shift leadership, coaching and feedback, conflict handling, effective escalation, and strong collaboration with stakeholders.
Analytical & systems skills: Data-driven problem solving (RCA, 5-Why, Fishbone), basic TPM/Lean tools, reporting, and comfort with digital tools (Power Apps/Excel) for governance and compliance.
Lead internal and External Audits for Safety, Quality and System compliance effectively.
Education & Experience:
Diploma / B.E. / B.Tech in Mechanical, Electrical, Instrumentation, Chemical, Dairy/Food Technology or equivalent.
Preferred: Certifications/awareness in Food Safety (GMP/HACCP), TPM/Lean, and basic EHS.
3–7 years of experience in FMCG/Food manufacturing with at least 1–2 years in a shift/line handling role.
Hands-on experience on packaging/processing lines (preferred: Tetra Pak filling, secondary packing, coding/vision rejection; syrup filling/secondary packing).
Exposure to changeover management, start-up/shutdown, line clearance and in-process quality controls.
Practical involvement in AM/TPM activities (CL/CIL, DH tagging & closure, BDE, OEE loss analysis) and coordination with maintenance/reliability.
Preferred: Experience supporting audits (GMP/HACCP), validation/trials, and basic troubleshooting/root cause analysis.
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About the company –
The Hershey Company is an industry-leading snacks company with a purpose to make more moments of goodness and a vision to lead next generation snacking. Hershey brings together more than 20,000 employees worldwide to deliver delicious, high-quality products across more than 85 brands in approximately 65 countries, generating more than $11.7 billion in annual revenues.
Hershey brings its full portfolio to market as ONE Hershey, spanning confection, salty and functional snacking categories with beloved brands like Hershey’s, Reese’s, Kisses, KIT KAT®, Jolly Rancher, Twizzlers and Ice Breakers; salty snacks including SkinnyPop, LesserEvil, Pirate’s Booty and Dot’s Homestyle Pretzels; and a protein portfolio including ONE Brands and Fulfil.
For more than 130 years, Hershey has operated fairly, ethically and sustainably. Founder Milton Hershey established Milton Hershey School in 1909, and that legacy of purpose endures today through the company’s commitment to helping children succeed through equitable access to education.